Privacy Policy
This policy explains how RDX handles personal information submitted through this website.
1. Information we collect
When you submit a project enquiry, we may collect your name, company, work email, optional phone number, project type, estimated timeline, optional budget range, and project description. Basic technical information may also be processed by our website hosting provider for security and reliable delivery.
2. Why we use it
We use enquiry information to respond to you, understand your project, prepare relevant follow-up, maintain business records, protect the website, and meet applicable legal obligations. We do not sell your personal information.
3. Legal basis and consent
We process information you voluntarily provide to take steps at your request and, where required, with your consent. You may withdraw consent for future communications at any time.
4. Sharing and international processing
Information may be handled by service providers that support website hosting, security, and business communications. We limit access to what is reasonably necessary and expect providers to protect the information they process.
5. Retention and security
We retain enquiry information only as long as reasonably needed for the purposes described above, legitimate business records, and legal requirements. We use reasonable organizational and technical safeguards, but no internet service can guarantee absolute security.
6. Your rights
Subject to applicable law, including Saudi Arabia's Personal Data Protection Law, you may have rights to know how your data is used, access it, request a copy, correct or update it, request deletion, and withdraw consent.
7. Contact
To make a privacy request, email media@rdx-shift.com with the subject "Privacy request" or use the project enquiry form on this website. We may need to verify your identity before completing a request.
8. Updates
We may update this policy as the website and our practices evolve. The latest version and update date will appear on this page.